Anyone who has ever filed a claim with their insurance company, be it through their property insurance, car insurance, or casualty insurance, understands how needlessly complex the process feels. You have to fill out all sorts of paperwork and provide different documentation just to access the money from the insurance company that you rightfully deserve. Given that you’ve provided the insurance company with a great deal of money over the years via your monthly premiums, most people feel like the process of filing a claim should be much simpler. Instead, it often feels like you’re being accused of insurance fraud when you have to complete all of this paperwork and provide all of this documentation. It feels like the insurance company is trying to make the process difficult so you’ll give up and not file your claim.
The reality is that the insurance company isn’t trying to keep you from your money, but instead they’re just trying to ensure that they have the proper documentation and all of the necessary paperwork to properly file the claim. Insurance companies have a lot of systems in place that enable them to track claims and their clients accurately, and it just so happens that doing so is quite complex and requires a great deal of paperwork. It’s not fun for the agents either because they’re the ones who have to process all of this paperwork, input their own paperwork, and make sure that everything gets into the system. It’s a broken system, and it reduces the quality of the experience for both the consumer trying to file a claim and the agent who is processing it.
This is¬†exactly what¬†insurance solutions were created for, and more precisely insurance software solutions. There are a number of tech companies out there working to develop solutions for the insurance industry that make this whole process a great deal simpler. Their goal is to reduce the amount of paperwork customers and agents have to fill out, streamline the process so it’s simpler to perform and understand, and make the process much more enjoyable and much less stressful than it currently is. These solutions are aimed at reducing the amount of time the whole process takes so that customers can get back to their lives and agents can get on to more productive things.
Companies like¬†Avyst are working hard to develop all manner of insurance solutions aimed at specific aspects of the insurance industry. Some of their products are designed to make it easier for customers to file claims, while others are created to make it easier for agents to input new client data. What all of their products do is streamline the processes of the insurance company so that everything takes less time and so that insurance employees are freed up to do things that benefit the company and/or the agency. Whether crafting new¬†casualty insurance software¬†or property insurance software, the goal of companies like Avyst is to make workflows smoother and more efficient, which benefits everyone involved.